Shipping Policy

Last updated: October 22, 2026

Thank you for shopping at Domenza. This Shipping Policy explains how we process and deliver orders.

Shipping Destinations

We currently ship to eligible addresses within the United States.

Order Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Business days exclude weekends and applicable public holidays. Processing may take longer during peak periods, holidays, or circumstances beyond our control.

Shipping Costs

We offer free standard shipping on all orders shipped to eligible addresses within the United States.

Any applicable shipping charges or restrictions will be displayed at checkout before you complete your purchase.

Estimated Delivery Time

The estimated delivery time is generally 3–7 business days after an order has shipped.

Delivery estimates are not guarantees. Actual delivery times may vary depending on your location, carrier operations, weather, holidays, and other factors outside our control.

Order Tracking

When tracking information is available, it will be provided by email or through the relevant order notification. Tracking availability may vary depending on the shipping method and carrier.

Please allow time for tracking information to update after your order has shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, contact us at support@domenza.shop as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Delayed, Lost, or Damaged Shipments

If your order appears delayed, has not arrived within the expected timeframe, or arrives damaged, contact us at support@domenza.shop with your order number.

We will review the situation and help determine the appropriate next steps.

Contact Information

Domenza
519 Eastwood Pl, Vestavia Hills, AL 35216, United States
Email: support@domenza.shop
Phone: +1 5045881798

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time.