Privacy Policy

Last updated: October 22, 2026

Domenza respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit or purchase from our online store.

Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information, such as your name, email address, phone number, and shipping or billing address.

• Order information, including products purchased, transaction details, and order history.

• Customer service communications and information you provide when contacting us.

• Technical information, such as your IP address, browser type, device information, and interactions with our website.

• Website usage and marketing information collected through cookies or similar technologies, where applicable.

Payment information is processed through the payment providers available at checkout. We do not intend to store complete payment card details on our own systems.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Process payments, returns, refunds, and customer service requests.

• Communicate with you about your purchases.

• Maintain, improve, and secure our website.

• Detect and prevent fraud or misuse.

• Measure website performance and advertising effectiveness.

• Comply with applicable legal obligations.

We send marketing communications where permitted by law and provide unsubscribe options when required.

Shopify and Service Providers

Our store is hosted on Shopify, which provides the e-commerce platform used to sell our products and process customer orders.

We may share relevant information with service providers that help us operate our business, such as payment processors, shipping carriers, customer support providers, analytics services, and advertising platforms.

These providers may process information according to their own privacy policies and applicable contractual or legal requirements.

Cookies and Analytics

Our store and its service providers may use cookies and similar technologies to maintain website functionality, understand visitor activity, remember preferences, and measure marketing performance.

If Google Analytics, Google Ads, or other analytics and advertising tools are enabled on our store, certain browsing or interaction information may be shared with those providers.

You can manage cookies through your browser settings and any consent tools presented on our website. Blocking certain cookies may affect website functionality.

Sharing Personal Information

We do not sell personal information to third parties in exchange for money.

We may disclose information to service providers, business partners involved in fulfilling your order, or authorities when required by law. Information may also be disclosed in connection with a business transfer, subject to applicable legal requirements.

Some service providers may process information outside your state or country. Where required, appropriate safeguards will be used.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable laws.

Retention periods depend on the type of information and the purpose for which it was collected.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You may also opt out of marketing emails by using the unsubscribe link in the message.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information directly from children where parental consent is required. If you believe a child has provided personal information inappropriately, please contact us.

Changes to This Policy

We may update this Privacy Policy when our business practices, services, or legal obligations change. The revised version will be published on this page with an updated date.

Contact Us

For privacy questions or requests, contact:

Domenza
519 Eastwood Pl, Vestavia Hills, AL 35216, United States
Email: support@domenza.shop
Phone: +1 5045881798